Privacy Policy

Privacy Policy

Last Updated: August 2026

At Noire & Neige, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you interact with our store, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through trusted payment providers)
  • Order history
  • Device information, browser type, and IP address
  • Cookies and website usage data

We do not store your complete credit or debit card details.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and services
  • Personalize your shopping experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails (only if you have chosen to receive them)

Cookies

Our website uses cookies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior
  • Provide a better shopping experience

You can disable cookies through your browser settings, although some features of the website may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers who help us operate our business, including:

  • Payment gateways
  • Shipping and courier partners
  • Shopify
  • Marketing and analytics services
  • Government authorities when required by law

These partners receive only the information necessary to perform their services.

Data Security

We use industry-standard security measures to protect your personal information.

While no method of internet transmission is completely secure, we take reasonable steps to safeguard your data against unauthorized access, misuse, or disclosure.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your details
  • Delete your personal data where legally permitted
  • Unsubscribe from marketing emails at any time

To make any request, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our products are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

The latest version will always be available on this page with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Noire & Neige
Email: Noireandneige@gmail.com
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)